FAQ
Frequently asked questions
Use the calculator to work out the price. Use the Book now button to make the reservation.
The booking form has two tick boxes, Outbound and Inbound, and below them two blocks, Departure and Arrival. These describe the transfers from our perspective. Read them like this:
- Outbound: we drive you to the airport or the station. You fill in the Departure block.
- Inbound: we pick you up at the airport or the station. You fill in the Arrival block.
Outbound is ticked by default.
Do you only need to be picked up at the airport? Untick Outbound and tick Inbound. You then only fill in the Arrival block.
Do you need both directions? Tick both boxes in the same form. You fill in the General information only once. The Departure and Arrival blocks each get their own details: date, time, flight or train, and the pick-up or drop-off address.
The order does not matter. The date in the Arrival block may be earlier than the date in the Departure block.
A common example: a business guest from abroad lands at Brussels Airport on Monday evening. We pick the guest up and drive to the hotel. On Thursday we collect the guest at the company and drive to the station. Monday's transfer goes in the Arrival block, Thursday's in the Departure block.
You immediately receive a copy of your request. A second e-mail with the price confirms your booking.
- When booking, you will receive a copy of your request.
You will then receive an email later stating the price for the transfers.
This is the final confirmation of your reservation.
- The driver will send you a message to let you know that he has left and what time he will arrive.
This is the current list of our meeting points.
Meeting points at airports and train stations
Brussels Airport :
in the arrival hall on the right side, close to the elevators, in front of JAVA COFFEE. If the passengers come out the customs they
should walk to the right
Brussels Midi Train station :
At Prêt situated in the main lobby of the train station near the exit Place Victor Horta/Pulmann Midi Hotel
Düsseldorf Airport:
At EUROPCAR CAR RENTAL in the arrival lobby, between exit gates 2A – 3B.
Charleroi Brussels South Airport:
At the parking meters just outside the airport area. Turn right leaving Exit 4 of the airport building, walk 100 meters until the fence
with turnstiles. The driver will be waiting just outside.
Amsterdam Schiphol Airport:
At the the Official Schiphol Airport Meeting point in the central lobby (Schiphol Plaza), at La Place.
Liège Guillemins Train Station:
Take the escalators to the upper level of the building. Meeting point is at the elevator tube at the parking zone at platform 8.
Cologne-Bonn, Frankfurt, Paris CDG, Liège Airport, Maastricht, Eindhoven…:
The driver will be waiting at the gate/terminal where the passengers come out, according to the flight information (e.g. gate 4B,
8c,....)
You can pay the driver with pin or cash.
Afterwards you will receive an official proof of payment.
As a self-employed person or company you can of course also receive an invoicegen.
- We do indeed have seats with backrests and toddler chairs available, always mention this in the request and it will be arranged.
- We can transport up to 7 people, are there more of you?
Please submit a request for more than 7 people.
That is certainly possible, we have choices from a BMW 7 Series, Audi A8 L and a Mercedes V Class.
You can submit a request for this when you go to our fleet, and then you have a choice from our Luxury segment.
We have an emergency number that you can reach in case of emergencies. In case of delays or cancelled flights and trains, you can always email us.
Tel: +32 (0) 11 790 690
Email: info@d-dservices.be
Please inform us by email of any changes regarding flights and/or trains that are delayed or cancelled.
Our email address can be found at the bottom of the website.
Absolutely, our dispatch follows everything closely.
Because we have more than 20 drivers available, we can work very flexibly and smoothly if something goes wrong with your travel plans.